Privacy policy
Your account
We collect your first and last name, email, contact mobile, business type and optional company name to review wholesale access and communicate about orders. Passwords are stored as secure hashes.
Access and emails
Secure session cookies keep you signed in. Approval decisions and login times are recorded. Resend delivers account notices and password recovery emails. Your contact mobile is not used for SMS verification or sign-in.
Your cart and WhatsApp
Browsing selections may be stored locally in your browser. Approved signed-in clients also have a server-saved account cart, as described below. Private prices are fetched from the server and are not stored in browser storage. Preparing an order requires an approved signed-in account. You choose whether to send the WhatsApp message with your contact, order and delivery details.
Contact
For questions about your account or personal information, email info@factorygroupco.com.
Saved account carts
For approved signed-in clients, we store product codes and quantities in an account cart. This lets you access them on your devices. Current prices and availability are retrieved when preparing an order. Opening WhatsApp does not send or confirm an order. Previously saved order records remain stored privately; the saved-draft feature is no longer available. Administrators can manage product information, prices and photos; those administrative changes are recorded for review. Contact info@factorygroupco.com for questions or requests about your stored information.